Privacy Policy
Effective Date: January 1, 2024
At Maison Pristine, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our cleaning services or visit our website.
Information We Collect
Personal Information
- • Name and contact information (email, phone number, address)
- • Service preferences and cleaning requirements
- • Billing information (processed securely through third-party providers)
- • Communication history and service feedback
Automatically Collected Information
- • Device and browser information
- • IP address and location data
- • Website usage analytics
- • Cookies and similar tracking technologies
How We Use Your Information
- ✓To provide and manage our cleaning services
- ✓To process payments and send service confirmations
- ✓To communicate with you about your appointments
- ✓To improve our services and customer experience
- ✓To send promotional offers (with your consent)
- ✓To comply with legal obligations
Information Sharing & Data Protection
No Sharing of Personal and Mobile Information for Marketing
We will never share your personal or mobile information with third parties for marketing or promotional purposes.
No Transfer of Consumer Data to External Organizations
We do not transfer your personal information to any external organizations under any circumstances, even with your consent. Strict internal policies and technical safeguards prevent unauthorized sharing or disclosure of data.
We do not sell, trade, or rent your personal information. We may share your information only in the following limited circumstances:
Service Providers
With trusted third parties who assist us in operating our business (e.g., payment processors, scheduling systems) - but never for their marketing purposes
Legal Requirements
When required by law or to protect our rights and safety
Business Transfers
In connection with a merger, sale, or acquisition of our business
Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- • Secure SSL encryption for data transmission
- • Regular security assessments and updates
- • Limited access to personal information by authorized personnel only
- • Secure storage of physical records
Your Rights
You have the right to:
- • Access and receive a copy of your personal information
- • Correct or update inaccurate information
- • Request deletion of your personal information
- • Opt-out of marketing communications
- • Withdraw consent for data processing
SMS Messaging Disclosure
SMS Communications
By registering for SMS notifications, you agree to receive the following types of messages:
- • Appointment reminders
- • Service updates
- • Promotional offers
You may receive up to 4 messages per month. Message and data rates may apply.
How to Manage Your SMS Messages
To opt out: Reply STOP or UNSUBSCRIBE to any message you receive from us.
For help: Reply HELP to any message.
Cookies Policy
We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie preferences through your browser settings.
Children's Privacy
Our services are not directed to children under 18. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the effective date.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us: